Account Handler

Account Handler

30,000 - 35,000
January 24, 2023
Ellesmere Port Town

Duties will include but not limited too

  • An Account Handler will assist Account Directors/Senior Account Handlers in retaining renewal business through extraordinary client service, developing insurer relationships and proactive administrative support.
  • The role holder will undertake all other duties / projects as reasonably required and directed
  • The role holder will deal with new business, renewals, mid-term adjustments and general enquiries
  • The role holder will manage their diary to ensure policies are invited for renewal in good time to meet delivery standards
  • The holder will ensure all client details are recorded accurately and processed quickly; this allows us to keep all client records accurate for audit purposes

Experience required

  • Part to fully qualified Cert CII is desirable, with ambition to progress to Dip CII
  • 2 years previous experience of Account Handling for SME’s as a minimum
  • A basic understanding of the insurance market, products and establishing client requirements
  • Working knowledge of Acturis is desirable
  • Proactively resolve enquiries and problems as they arise and maintain a positive relationship with clients, colleagues and insurers

Skills required

  • Strong communication and come armed with excellent interpersonal skills. The ability to listen is key.
  • A keen eye for detail. It is important you’re meticulous and detail focused.
  • Good with budgets and finances.
  • The role holder will have the ability to build and develop strong relationships with colleagues, insurers and clients’
  • The role holder will be able to quickly establish a clear understanding of the client by analysing relevant data


Hours of work (Hybrid available)

35 hours per week, to be worked as follows: Monday to Friday 9.00am - 5.00pm

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