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Fee Earner HDR

Fee Earner HDR

27,500 - 30,000
October 20, 2022
peter@liverpool.com
Bootle, Liverpool

We are looking for a diligent, confident, self-motivated and experienced person to fill the role of HDR Fee Earner.

Main duties and responsibilities

  • Responsible for managing case load within the Housing Disrepair Department
  • Discuss potential claims and provide an initial screening review on the telephone in-line with the agreed criteria for new cases
  • To review incoming information and establish a possible claim route
  • Ensure all information is scanned and uploaded to the case management system
  • Maintaining the case management system, making sure all workflow steps are correctly inputted
  • Assess prospects and prepare letters of claim and advise on the evidence with the clients
  • Prepare surveyors instructions and advise on the same
  • Prepare claim documents and proceedings
  • Deal with case as they proceed via the court process
  • Ensure compliance with court deadlines and directions
  • Liaise with Counsel, experts and any other third parties in an efficient and professional manner
  • Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
  • Be proactive and use initiative when presented with problems or issues
  • Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
  • Provide training and support to new members of the team

Required

  • Previous pre litigation experience required
  • Target driven whilst maintaining exceptional client care
  • Knowledge of HDR
  • Excellent problem-solving and negotiation skills
  • Ability to provide a high level of client care

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