Legal Assistant

Legal Assistant

23,000 - 24,000
June 27, 2022
Ellesmere Port

Main duties and responsibilities

  • Deal with all inbound calls from clients and/or source in order to assist them in beginning their Claim.
  • Gather the required information surrounding the incident in order for a case to be built. Assess whether case meets criteria and can be accepted or rejected.
  • Complete relevant questionnaire and collate data accurately and effectively by maintaining professional call handling techniques including all aspects of communication skills in a timely manner.
  • Send email to relevant source confirming acceptance/or rejection.
  • Sending out initial documents to client
  • Setting up client files on case management system (instructions can be found on N Drive)
  • Monitoring documents folder for client’s signed documents, checking the documents are correct and importing on to case management system.
  • Assisting others and providing cover during the absence of other members of the department and, in the event of emergency, other departments so far as reasonable and practicable
  • Support the Fee Earning Dept
  • Such other duties as may be reasonably requested by a partner or departmental head
  • Managing work load effectively and profitably and providing clients with a quality service
  • Responding to clients in accordance with the Firm’s Terms of Business
  • Fulfilling administrative roles


The candidate

  • The ability to conduct thorough research;
  • Strong administration and organisational skills;
  • Good legal knowledge;
  • Attention to detail;
  • Analytical skills and the ability to identify trends and patterns;
  • Be comfortable working as part of a team;
  • Must adhere to client confidentiality protocol;
  • Strong work ethic and capable of meeting deadlines;
  • An ability to cope in a busy working environment;
  • Competency with computers, in particular word processors.


Hours of work

Monday to Friday 9am to 5pm


This is a excellent opportunity to join a growing company

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